Frequently asked questions

Do I need an account to buy tickets?

No. Checkout works as a guest — we email your order reference, and you can reopen it any time from "Find my order". Creating an account just keeps every order in one list.

How do I get my tickets?

As soon as your payment is confirmed, one QR ticket is generated per seat. They appear on your order page and can be printed or shown on your phone.

What payment methods do you accept?

Card payments are confirmed instantly. Bank transfer is also available — upload your receipt at checkout and an administrator confirms it, usually the same day.

My bank transfer is still pending. What now?

Your seats are already reserved. Once an administrator verifies the receipt, the status flips to Confirmed and your tickets appear on the same page.

Can I buy tickets for several events at once?

Yes. The cart holds tickets from different events and destinations, and everything is settled in a single payment.

What if an event sells out while I am checking out?

Availability is checked again when the order is placed. If something has gone, we tell you before taking payment and nothing is charged.

Are tickets refundable?

Refunds follow each organiser's policy. Contact support with your order reference and we will handle it with the organiser.

Can I transfer my ticket to someone else?

Tickets are issued in the buyer's name and are non-transferable, but the attendee name can be updated by support before the event.